Business Process Management (BPM)

Business processes define how an enterprise operates and differentiates itself. Increased globalization, greater competition, and stricter regulation drive the need to optimize processes to achieve operational excellence. Competitive advantage lies in the ability to adapt business processes to changing conditions quickly and efficiently.

Business Process Management (BPM) helps transform an enterprise’s customer experience and operations while providing agility and flexibility by automating and optimizing end-to-end business processes, enabling straight-through processing through business rules management and orchestrating business processes and services by leveraging cutting-edge technologies such as Application Testing Services (EAI), Enterprise Service Bus (ESB) and Service Oriented Architecture (SOA).BPM provides a compelling value proposition to customers by dramatically reducing process cycle times, improving productivity, enabling real-time process visibility and control through Business Activity Monitoring (BAM) and reducing overall operational costs while increasing customer satisfaction.

RHP SOFT SOA Reference Architecture

RHP Soft's talent pool of BPM consultants with their expertise in BPM methodologies help customers identifying their business objectives and associated processes, assessing their capabilities and process maturity levels, assigning accountability and responsibility for processes, measuring process performance, creating high-performance process designs, implementing new process designs, aligning common objectives around processes, changing the approach to work and ultimately improving process performance. Our experts have rich experience on industry’s leading BPM tools such as SAVVION,Tibco,BEA Aqualogic,ORACLE SOA Suite,IBM WebSphere,Global 360,FileNet,jBPM,Appian,Microsoft BizTalk Server,PegaSystems, Software AG to provide customers with architectural agility.

Our BPM consulting offerings include:

  • BPM maturity assessment: Perform assessment on BPM maturity from organization and process perspectives
  • BPM strategy development: Assist client’s to determine the future direction of BPM within the organization, i.e. the extent of process centricity, process ownership & governance, use of process management techniques and process automation, design and implementation of Centre’s of Excellence, skills development etc.
  • Process engineering: Perform identification and mapping of current processes, design future processes, optimize processes and perform gap analysis which is used to plan implementation strategies and roadmaps. Process designs are done using concepts such as re-engineering, simulation, lean 6-sigma
  • Implementation of BPM packages: RHP Soft expertise with numerous consulting engagements with leading software vendor tools assists clients with the design, modeling, implementation and roll-out of these solutions. Our consultants follow a Service Orientated Architecture approach to the design and implementation of these solutions to ensure robust and agile solutions
  • BPM skills development: Customized training workshops to enable organizations to better grasp and implement the concept of business process management
  • BPM change support: All necessary change management and organization design support that is inherited with a BPM implementation